As we speak with doctors across the country we hear a common complaint. Doctors are frustrated that the business of medicine is taking more time that they would rather spend on providing care to patients. If it isn’t government with new or confusing regulations, it’s insurers with new and confusing requirements to file claims! And, mention HIPAA and the challenges of secure and private communication of medical information at your own peril!

The business of medicine is a principle cause of patient complaints, too. So many patients don’t understand why they have to present their insurance card every time they come in the office. They see this as a sign of incompetence on the part of the administration of the office instead of a means to ensure that patients receive the insurance benefits to which they are entitled.

Another frustration for both doctors and patients is correcting claims that somehow don’t get paid. Patients spend more time on the phone with the doctor’s office trying to figure out what went wrong. And, the time staff spends on the phone with the patient and the insurance company would be much better spent on providing care.

Almost without exception we hear, “Why can’t we have a system that recognizes the patients, links them with their insurance coverage and then processes the claim? If we could do these things securely and with little effort we could see more patients, spend more time caring for them and get paid for providing care.”

SSC has listened – and, we’ve heard. Our SHAPE™ products – especially  SHAPE ClaimRemedy™ Revenue Cycle Management – streamline the doctor’s office administration, verify insurance eligibility and prepare and file claims all with embedded security that exceeds HIPAA compliance standards. The result? Quicker patient intake and 97% plus payment on first submission.

Long story short, doctor - We get you paid. And, you get to do what you’re dedicated and trained to do – provide the best health care you can for your patients.

SHAPE – Secure information at the tip of your finger.