Secure Services Corp. - Support
Support FAQ's Glossary of Terms

Do healthcare providers have difficulties with insurance claims payments? It is estimated that more than 30% of all health insurance claims are denied when first presented for payment. The result is delayed revenues and extraordinary billing costs. No other major industry faces a collection problem of this magnitude.

What are the SSC ClaimRemedy^TM products and what do they do? SSC ClaimRemedy products address these insurance claims problems. SSC IDentify is an eligibility tool that receives eligibility and benefit information from insurance companies.  It determines if a patient is covered and the terms of that coverage. SSC ClaimEditor is a claims editor that finds and corrects errors that often result in the rejection of claims.  It can reduce the rejection rate for first time submissions to 3% or less.

How does my doctor benefit with these products? SSC ClaimRemedy products reduce accounts receivable and administrative costs, as well as provide immediate information about co-payments.

How do I benefit from these products? The cost savings can be passed along to you by lower insurance rates or reductions in out of pocket costs.  Also, your doctor can spend more time with you as a patient, rather than trying to determine the terms of your insurance coverage.